Grants to help you pay off your energy debts
If you’re in debt with your energy supplier, you might be able to get a grant to help pay off those debts. If your supplier doesn’t offer grants, you might be able to get one from the British Gas Energy Trust:
Check if you are eligible for the Warm Home Discount Scheme:
Agreeing a payment plan with your energy supplier
If you’re struggling to pay your energy bills you should tell your supplier that you want to pay through a payment plan, which will cover what you owe plus an amount for your current use.
You’ll pay fixed amounts over a set period of time, so you can pay what you can afford. Your supplier has to take into account how much you can afford and how much energy you’ll use in the future.
Help from your local council
Your local council might be able to give you vouchers or a prepaid card to help pay for essentials like food or fuel. You could also get household appliances like a fridge. Contact your local council to check if you’re eligible.
Help to Claim Universal Credit
If you’re out of work or on a low income, you might be eligible for Universal Credit.
Our trained advisers can help you make your first claim. Speak to us over the phone or on webchat 8am to 6pm, Monday to Friday:
Freephone: 0800 144 8444