Research and Campaigns

Research and Campaigns is a vital element of Citizens Advice work – looking into the policies and issues which have a negative effect on people’s lives and lobbying central and local government, public agencies and business groups for change.


Working across the county, the Research and Campaigns Team provides data and evidence to highlight underlying problems and feeds-in to national data collections and campaigns. In 2022/23 we published major reports on the Effects of Hidden Homelessness in Cornwall and on the freezing of Local Housing Allowance by central government.

We also published a hard-hitting report on police handling of domestic abuse and stalking victims, which won the Campaign of the Year Award from national Citizens Advice.