Overview of the role: 

Fundraising is a critical role within Citizens Advice Cornwall. As an independent charity, we rely on many different streams of fundraising in order to deliver our service to the local community. This is why it is such an important part of our organisation, and are always looking for volunteers to join our fundraising team. 

We are looking for a variety of different fundraising volunteer roles, including: 

• attending local events and store collections which includes sharing information and collecting donations.
• helping to organise fundraising events to raise money from the local community and encourage other volunteers and staff to get involved. 
• providing talks to groups and organisations on the work that we do
• distributing and collecting, collecting tins in your local area
• exploring different ways of fundraising to help Citizens Advice Cornwall obtain donations, either for specific things, or for ongoing running costs of the charity. 
• helping to explore other ways of fundraising, including contacting and building relationships with local businesses, in order to explore fundraising opportunities. 

What’s in it for you?  

• Contribute to making a real difference to people’s lives  
• Learn about a range of issues such as benefits, debt, employment and housing, and how different ways of raising funds and support can help the organisation make real change in these areas. 
• Build on valuable skills such as communication, listening and problem-solving, and increase your employability 
• Gaining experience and knowledge surrounding skills and understanding required in fundraising. 
• Work with a range of different people, independently and in a team. 
• Have a positive impact in your community. 

What you need to have: 

You don’t need specific qualifications or skills, but you’ll need to:

• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have a positive attitude towards fundraising
• have excellent verbal and written communication skills 
• have good IT skills 
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection 
• be willing to undertake training in your role 

How much time do you need to give? 

We can be flexible about the time spent and how often you volunteer within the fundraising role; although the majority of the work takes place during the working week, we also do events and talks at the weekend and during the evening. Please come and talk to us to let us know what time commitment you can offer. 

What does the training look like? 

On joining Citizens Advice Cornwall, you will receive a full induction and introduction into the service. On completion of this, you will receive comprehensive training on the systems and processes required within your role, and receive full support and guidance from your Supervisor and the Training team.