Our Offices Accessibility Information for Pre-arranged Appointments only

Bodmin

Address – The Shire House, Mount Folly, Bodmin PL31 2DQ

Is there access for wheelchairs? – Yes, via front entrance to the building there is a ramp.
Is there a lift, or is the venue on the ground floor? – Office is based up a flight of stairs. We have an interview room on the ground floor if you are not comfortable climbing the stairs. Please ring the doorbell at the bottom of the stairs and an adviser will come to you.
Are there nearby toilets/accessible toilets? – In Priory Park – open all year (from around 6.30 a.m. until around 4 p.m.). Facilities comprise male toilets, female toilets and unisex disabled toilets (Radar key required).
Is the venue served by nearby bus routes? – Yes, Bus Routes stop outside the building.
Is there disabled parking nearby? – Disabled parking available at Priory Car Park.

Camborne

Address – Camborne Community Centre, South Terrace, Camborne TR14 8SU

Is there access for wheelchairs? – Yes, via the rear entrance building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices accessible via lift from Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground Floor
Is the venue served by nearby bus routes? – Bus routes stop directly outside the building. Train Station is also very close.
Is there disabled parking nearby? – Disabled Parking Available

Falmouth

Address – Mulberry Passage, Market Strand, Falmouth TR11 3DB

Is there access for wheelchairs? – No. If you use a wheelchair, please call 03333-448385 and we’ll call you back to arrange an alternative venue where you can see an adviser.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Office is based on the Ground Floor.
Are there nearby toilets/accessible toilets? – No accessible toilets on premises. Accessible public toilets are nearby.
Is the venue served by nearby bus routes? – Yes, Bus Routes stop approximately 40 metres from the building.
Is there disabled parking nearby? – Public Disabled Parking approximately 50 meters from the building.

Hayle

Address – Hayle Library, 43 Commercial Road, Hayle TR27 4DE

Accessibility: Wheelchair access to the main entrance (automatic doors).

Liskeard

Address – 21 Dean Street, Liskeard PL14 4AB

Is there access for wheelchairs? – Yes, both entrances to the building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices accessible via lift from Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground and 1st Floor
Is the venue served by nearby bus routes? – Yes.
Is there disabled parking nearby? – Disabled Parking Available in Public Car-Park to rear of the building.

Penzance

Address – YMCA Cornwall, International House, The Orchard, Alverton Road, Penzance TR18 4TE

Is there access for wheelchairs? – Yes, via the front entrance to the building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices based on the Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground Floor
Is the venue served by nearby bus routes? – Yes
Is there disabled parking nearby? – Disabled Parking Available in front of the office.

Saltash

Address – 18 Belle Vue Road, Saltash PL12 6ES

Is there access for wheelchairs? – Yes, via the front entrance to the building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices based on the Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground Floor
Is the venue served by nearby bus routes? – Yes
Is there disabled parking nearby? – Disabled Parking Available in Public Car Park directly behind and in front of the office.

St Austell 

(Please Note – there will be no Drop-in session on Thursday 30 January)

St Ives 

Address – St Ives Library, Gabriel Street, St Ives TR26 2LX

Accessibility: The nearest car park is the Station Car Park and St Ives bus station at the Malakoff. No parking nearby. Wheelchair accessible with a lift to the first floor

Truro 

Address – Public Library, Union Place, Truro TR1 1EP

Is there access for wheelchairs? – No access for wheelchairs to first floor offices but there is a stairlift (ring doorbell by stairs for staff assistance).
Is there a lift, or are the offices/drop-in venues on the ground floor? – No Lift Access. Stairlift only.
Are there nearby toilets/accessible toilets? – No toilets on-site – public disabled toilets at The Leats are a two minute walk away.
Is the venue served by nearby bus routes? – Truro bus station is approximately five minutes walk away
Is there disabled parking nearby? – Nearest is NCP Highcross (long stay) which has 7 disabled bays. Blue Badge Holders are required to pay the standard charges as advertised in the car park.

Wadebridge 

Address – 4 Eddystone Rd, Wadebridge PL27 7AL

Is there access for wheelchairs? –  There is wheelchair access and a room available on the ground floor if needed.
Is the venue served by nearby bus routes? –  Bus routes routs 11A, 95 and 96 serve the town.
Is there disabled parking nearby? – Yes