Our Offices Accessibility Information for Pre-arranged Appointments only

Camborne

Address – Camborne Community Centre, South Terrace, Camborne TR14 8SU

Is there access for wheelchairs? – Yes, via the rear entrance building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices accessible via lift from Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground Floor
Is the venue served by nearby bus routes? – Bus routes stop directly outside the building. Train Station is also very close.
Is there disabled parking nearby? – Disabled Parking Available

Falmouth

Address – Mulberry Passage, Market Strand, Falmouth TR11 3DB

Is there access for wheelchairs? – No. If you use a wheelchair, please call 03333-448385 and we’ll call you back to arrange an alternative venue where you can see an adviser.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Office is based on the Ground Floor.
Are there nearby toilets/accessible toilets? – No accessible toilets on premises. Accessible public toilets are nearby.
Is the venue served by nearby bus routes? – Yes, Bus Routes stop approximately 40 metres from the building.
Is there disabled parking nearby? – Public Disabled Parking approximately 50 meters from the building.

Hayle

Address – Hayle Library, 43 Commercial Road, Hayle TR27 4DE

Accessibility: Wheelchair access to the main entrance (automatic doors).

Liskeard

Address – 21 Dean Street, Liskeard PL14 4AB

Is there access for wheelchairs? – Yes, both entrances to the building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices accessible via lift from Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground and 1st Floor
Is the venue served by nearby bus routes? – Yes.
Is there disabled parking nearby? – Disabled Parking Available in Public Car-Park to rear of the building.

Penzance

Address – YMCA Cornwall, International House, The Orchard, Alverton Road, Penzance TR18 4TE

Is there access for wheelchairs? – Yes, via the front entrance to the building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices based on the Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground Floor
Is the venue served by nearby bus routes? – Yes
Is there disabled parking nearby? – Disabled Parking Available in front of the office.

Saltash

OPEN FOR DROP-INS: Mondays and Wednesdays 9.30am to 10.30am. No appointments necessary.

Address – 18 Belle Vue Road, Saltash PL12 6ES

Is there access for wheelchairs? – Yes, via the front entrance to the building.
Is there a lift, or are the offices/drop-in venues on the ground floor? – Offices based on the Ground Floor
Are there nearby toilets/accessible toilets? – Yes, accessible toilets are available on the Ground Floor
Is the venue served by nearby bus routes? – Yes
Is there disabled parking nearby? – Disabled Parking Available in Public Car Park directly behind and in front of the office.

St Ives 

Address – St Ives Library, Gabriel Street, St Ives TR26 2LX

Accessibility: The nearest car park is the Station Car Park and St Ives bus station at the Malakoff. No parking nearby. Wheelchair accessible with a lift to the first floor

Truro

Address – Public Library, Union Place, Truro TR1 1EP

Is there access for wheelchairs? – No access for wheelchairs to first floor offices but there is a stairlift (ring doorbell by stairs for staff assistance).
Is there a lift, or are the offices/drop-in venues on the ground floor? – No Lift Access. Stairlift only.
Are there nearby toilets/accessible toilets? – No toilets on-site – public disabled toilets at The Leats are a two minute walk away.
Is the venue served by nearby bus routes? – Truro bus station is approximately five minutes walk away
Is there disabled parking nearby? – Nearest is NCP Highcross (long stay) which has 7 disabled bays. Blue Badge Holders are required to pay the standard charges as advertised in the car park.

Wadebridge

NO FACE-TO-FACE APPOINTMENTS CURRENTLY AVAILABLE AT THIS OFFICE

Address – 4 Eddystone Rd, Wadebridge PL27 7AL

Is there access for wheelchairs? –  There is wheelchair access and a room available on the ground floor if needed.
Is the venue served by nearby bus routes? –  Bus routes routs 11A, 95 and 96 serve the town.
Is there disabled parking nearby? – Yes