At CA I have taken on various projects which has given me the opportunity to have contact with other organisations and members of the public around Cornwall. My most recent project is to work alongside Trading Standards in order to get young people to become aware of loan sharks and the devastating impact they can have on people’s lives. This work led, much to my surprise, to me receiving an award. I felt immensely proud.I enjoy volunteering for CA as it means Being part of a very friendly and skilled team of people. I feel I can approach anyone for help and support, everyone is working towards the same goal of helping people whatever their needs. When I first started I was amazed by the range of help and advice CA provide. To think that in some small way that I am contributing to this work gives me great satisfaction. I am constantly learning about the numerous difficulties and challenges people have to face.

Georgina Harvey - Research and Campaigns since 2019

I am a Retired British Aerospace engineer and project manager and was looking for an activity that was mentally stimulating and would give me an opportunity to help others.At CA, I give detailed advice to clients who after a brief interview have been found to need an appointment for a face-to-face advice session. I enjoy the mental stimulation and the satisfaction of helping clients to solve their problems and reduce their worries. I would recommend volunteering for CA as It provides a meaningful occupation for those who can spare the time and want to give something back.

Larry Horton - Generalist Adviser since 2000

I had recently retired and I was loving the freedom, but at the same time I realised that I was ready for a new challenge. I wanted to do something useful and to work directly with people again. When I’m in the office I see clients who drop-in or attend an appointment. At the moment I’m working from home, talking to clients on the phone.It’s great to be a part of CA’s work and to know we are making a difference to people who are going through difficult times. The work is always interesting, often challenging, sometimes sad, never boring. I would recommend volunteering for CA because the training and support are excellent. There is a lot to learn, which can seem daunting at times, but advisers aren’t expected to know everything. There is always a supervisor or colleague to turn to for advice and support. I feel like I’m part of a team, and that we’re doing an important job.

Ann Crichton - Generalist Adviser since 2019