Equity, Diversity & Inclusion Statement

At Citizens Advice Cornwall, we are committed to creating a workplace that values and celebrates diversity, promotes inclusion, and ensures equity for all. This is at the heart of everything we do; we believe everyone deserves to be treated with respect and dignity and this commitment to our colleagues and customers is cemented right though our organisation.

We recognise that diversity comes in many forms, including but not limited to: age, gender, race, ethnicity, culture, national origin, religion, sexual orientation, gender identity or expression, physical or mental ability, and socio-economic status.

We believe that having a diverse team of staff and volunteers allows us to better serve our clients and community by bringing a wide range of experiences, viewpoints and perspectives to our organisation. We want our workforce to reflect the diversity of the communities and clients that we serve. We strive to create an inclusive environment where everyone feels respected, supported, and valued.

We are committed to creating equitable opportunities for all, regardless of background or identity. We actively seek out and remove barriers to access and participation in our services, and we work to ensure that all voices are heard and considered.

We acknowledge that discrimination, harassment, and prejudice are still present in society, and these have no place in our workplace. We will not tolerate any form of discrimination, harassment, or bullying, and we are committed to addressing any issues that arise promptly and effectively.

We are dedicated to ongoing learning and growth, and we recognise that building a culture of equity, diversity, and inclusion is an ongoing process. We will continue to listen, learn, and evolve to ensure that our workplace reflects and serves the diverse communities we support.

In summary, at Citizens Advice Cornwall, we are committed to equity, diversity, and inclusion, and we strive to create a workplace where everyone feels welcomed, respected, and empowered. We are here for everyone.