Our general advice service can help you with a range of issues that might cause you problems in life. This is not a full list. If there is something you need help and advice on that isn’t mentioned here, you can still contact us and we’ll find a way to help.

HOUSING

Our team of trained advisers can help you with housing issues, including:

• Difficulties paying your rent or mortgage
• Facing eviction
• Living in poor standard accommodation
• Waiting for an unacceptable time for repairs
• Living in overcrowded conditions
• We also help landlords experiencing difficulties with tenants
• Need adaptions made to your home

BENEFITS

Citizens Advice can help you navigate the benefits maze – from Personal Independence Payments (PIP) and Child Benefit to help if you’re on a low income and bereavement benefits.

Whether you’re unsure if you qualify, running into difficulties with your claim or appeal or feel your claim has been mishandled we have expert advisers who can listen to your problems and help you find a way forward.

RELATIONSHIP BREAKDOWNS

Managing a relationship breakdown is a stressful experience, especially if children are also involved. We can help you explore you options about access to family members, finances and property and explain your rights.

DISCRIMINATION

 Many aspects of discrimination are now covered by legislation. If you feel you’ve been unfairly treated by a public service, private business or employer because of your gender, race, religion or disability, or for any other reason, please contact us.

EMPLOYMENT ISSUES

Redundancy, unfair dismissal or unfair treatment at work – by fellow workers, managers or your employer – can be difficult to handle on your own. Citizens Advice can listen to your problems, explain your rights and help you find a solution.